People come in to the bike shop and they ask questions. I encourage this practice. We've all been to the shop that's too nice to talk to and, frankly, it sucks. Lots of PRO egos running around in amateur bodies. I try to be welcoming without seeming (or being) insincere. It really gets under my skin when people ask me questions and then interrupt before I can get through my answer. It's not that they see the end of the sentence coming, either- it's that they don't give a shit what I'm saying. Which is fine, but then why ask the question at all in that case?
This happened several times today, multiply and with different customers.
Also, if you are a team rider sponsored by a shop, you should come in respectfully and politely. !!You are NOT a retail customer!! You should be aware of this, and behave accordingly. Any interactions with you will be immediately dropped if a paying customer comes in. Your needs are secondary at best. You do not merit special attention, much less special treatment and I don't care even a little bit that you were "riding with Levi" the other day. Taking a bike off the sales floor for a 45minute "demo" is well past unacceptable, it is flabbergastingly beyond the pale.
Your part in the arrangement is representing the shop as a positive ambassador, hopefully contributing to the shop culture and ideally bringing more business. Your part is not to suck the staff's time and labor along with grubbing for every deal you can get while throwing around a PRO vibe that makes you look like a cunt and the shop like it supports cunts.
Furthermo- oh. Yes, please continue with what you were saying.
This happened several times today, multiply and with different customers.
Also, if you are a team rider sponsored by a shop, you should come in respectfully and politely. !!You are NOT a retail customer!! You should be aware of this, and behave accordingly. Any interactions with you will be immediately dropped if a paying customer comes in. Your needs are secondary at best. You do not merit special attention, much less special treatment and I don't care even a little bit that you were "riding with Levi" the other day. Taking a bike off the sales floor for a 45minute "demo" is well past unacceptable, it is flabbergastingly beyond the pale.
Your part in the arrangement is representing the shop as a positive ambassador, hopefully contributing to the shop culture and ideally bringing more business. Your part is not to suck the staff's time and labor along with grubbing for every deal you can get while throwing around a PRO vibe that makes you look like a cunt and the shop like it supports cunts.
Furthermo- oh. Yes, please continue with what you were saying.